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Topics & Presenters

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Kris
Mastrangelo

Harmony Healthcare International

DAY 1 * Nov. 1

Medicare Part B Billing for therapy  (Conduit/Corridor Billing)

(appropriate for ALF/SRC/RC & SNF/NF)

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Eric Collett

A Mind for All Seasons

DAY 1 * Nov. 1

DAY 2 * Nov. 2

Leveraging Activity Programming As The Keystone of Operational Effectiveness 
(5 hours)

For most of long-term care history, the activity department in many facilities has been treated as a necessary but less important part of the organizational structure- a way to keep residents occupied while professionals go about the challenging tasks of finding new residents, moving them in and assisting them with medication, food, ADLs, managing chronic illnesses and other physical needs. This engaging presentation, designed for administrators, marketing directors, and nurses as well as activity directors, will turn such thinking on its head and help participants understand

  • How a truly effective activity program drives high occupancy and marketing efforts

  • Ways to leverage great programming that leads to better survey outcomes

  • Ways programming can be used to increase both staff and resident retention

  • How programming does more to communicate what you believe and value than any other aspect of the organization

  • How to overcome “departmentalized” thinking

  • How to avoid the “task trap”

  • Ideas for shifting a traditional activity program to a cutting-edge therapeutic program that produces measurable outcomes in cognitive scores, mobility, mood, and overall health.

Enhancing the Administrator & DON Relationship
(1.5 hours)

Every administrator learns that a great DON is vital to the success of the organization. Every Director of Nursing knows that a great administrator is essential. Sometimes navigating the interpersonal complexities of the Admin-DON relationship are as challenging as a marriage. This engaging presentation leverages interpersonal and family communication research to shed new light on keys to strengthening the crucial partnership that Administrators and Directors of Nursing must forge to successfully cut turnover, improve care and avoid burnout in their communities. Participants will learn through relatable stories, role plays, and exercises that help them connect the main ideas to their everyday work experiences.

Participants will learn:

  • Factors that strongly influence success or failure in relationships

  • Why conflict is the most important ingredient of a successful team

  • 3 secrets to hiring well

  • Why compromise might be the worst thing you can do in relationships

  • 4 Signs of a troubled relationship and what to do about them

…and much more!

 

Understanding Root Causes of Human Behavior to Improve Outcomes (3.5 hours)

 

Humans are always communicating and everything we do communicates with those around us. Our behavior reflects two major factors: the interpersonal and the physical. The interpersonal side of behavior involves our responses to other people and our environment. The physical side of behavior recognizes that our observable behavior says much about the state of our physical body, including the brain. This life-changing course helps participants learn to see human behavior from a fresh perspective so they have more tools to help themselves, their team members, and the residents and families they serve enjoy the highest quality of life and relationships possible.

 

Participants will learn:

  • How failing to accommodate a person’s visual and language processing problems may provoke agitated or aggressive behavior.

  • Practical strategies to effectively validate others’ emotional experiences.

  • The most effective method for making a meaningful interpersonal connection with someone who is living with dementia.

  • Which vitamin deficiencies can contribute significantly to depression, anxiety, and psychosis.

  • New research regarding the role of undiagnosed brain injuries in mental health challenges.

  • Why many gut health problems contribute to brain health problems and what to do about them.

…and much more!

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DAY 1 * Nov. 1

SurveyLIVE!
breakouts with
Kristie Holtz & Kelly Keefe

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Alex Koutroubas

Dennehy & Bouley

DAY 2 * Nov. 2

Grassroots Advocacy for Leaders, Staff, Residents & Families

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