TRAINING PROGRAMS
MID-MORNING SESSION
Applicability of Licensure Laws in LTC Facilities
NH Office of Professional Licensure & Certification
​
Join representatives from the Office of Professional Licensure and Certification for a discussion about the role that licensure laws play in long term care facilities. The OPLC team will walk attendees through the investigative process, including how OPLC’s jurisdiction intersects with the Department of Health and Human Services. Topics will also include complaint trends, reporting obligations, and the role of supervising licensees in misconduct cases.
​
PRESENTERS: Lindsey B. Courtney, Jessica Kallipolites, and Michael Porter, OPLC
MID-MORNING SESSION
Resiliency
​
Through our extensive efforts supporting hundreds of nursing homes throughout the pandemic, Healthcentric Advisors (New Hampshire’s Quality Improvement Organization-QIO) has gathered an array of practices adopted by providers that lead to a strong, resilient culture. These “good ideas”, put into practice, can make a difference as providers grapple with short staffing, census issues and financial challenges. Join us as we share from the experiences of innovative providers.
In this session, participants will:
-
Discover ways in which their peers have adopted practices and innovative ideas making them resilient and stronger in the face of historically challenging times
-
Share ideas from their own experience
-
Discover resources and tools that can support change
​
PRESENTER: Marguerite "Margie" McLaughlin, Healthcentric Advisors - QIN/QIO
​
LATE MORNING SESSION
Attorney Gen
Attorney General Oversignt of LTC Providers
NH Office of the Attorney General
Like the Department of Health and Human Services, the Attorney General’s Office is a state agency that oversees nursing homes and assisted living facilities, but it plays a different role. This presentation will describe that role and how long term care providers can work cooperatively with the Attorney General’s Office in reporting and responding to instances of resident abuse, neglect or mistreatment.
​
PRESENTER: Thomas Worboys, NH Department of Justice
LATE MORNING SESSION
OSHA Proposed Workplace Violence Protocols
​
Acts-of-Violence in healthcare have always been a concern for employees and the organizations that they serve. The trend has not diminished as a result of attempts to deter and resolve these threats, rather, its grown. As a result, OSHA is proposing and considering new protocol and regulation to resolve employee security through the Workplace Violence Protection Program – a program that, if initiated, could cost you thousands of dollars and a great deal of time and effort.
This session will outline not only the details of the program and its components, but what you can do to not only meet the requirements, but exceed them, in less time and cost than what OSHA is estimating.
Regardless of whether the OSHA WVPP becomes mandate, or not, you likely have a high-level interest in keeping your employees secure. This session will provide you with solutions that are highly effective, practical, simple to implement, and very cost effective.
PRESENTER: Terry Choate, Jr., Blue-U Defense
MID-MORNING SESSION
CARES Tool: Beyond the Training
​
The purpose, resource and tool it should be for you and your residents.
PRESENTERS: DHHS Licensure Survey Team Members
​
MID-MORNING SESSION
Drug Diversion in the Healthcare Workplace
​
Diverting controlled substances is a far-reaching hazard with legal and financial implications that threaten patients, medical facilities, healthcare workers, and the public. Knowing that where there are controlled substances, diversion will be present, it is incumbent on organizations and workers in the institution to recognize the responsibility to keep everyone safe. This includes those who may be at risk of diversion. This presentation will review prevention strategies, signs and symptoms of drug use, and suggestions for a plan of action for when there is a question or confirmation of drug diversion in a healthcare professional with the goal of best outcome for all involved.
​
PRESENTERS: Terry Choate, Jr., Blue-U Defense & Molly Rossignol, MD, NH Professionals Health Program
LATE MORNING SESSION
Can Stages Support Your Future?
​
Recognizing the ways in which critical staffing shortages are affecting the ways providers are able to conduct business, we walk through different ways to organize teams and shifts to support optimal care. We will introduce the research of Les Grant and Lavrene Norton who created the Stages Model that identified four unique organizational stages that impact culture and care.
​
In this session, participants will:
-
Discover ways that others are organizing their care delivery
-
Review and become acquainted with the Stages Model
-
Determine where your organization resides on the spectrum
​
PRESENTER: Marguerite "Margie" McLaughlin, Healthcentric Advisors - QIN/QIO
​
LATE-MORNING SESSION
Infection Prevention: Building a Team
Join the NH DHHS Healthcare Associated Infections (HAI) Program for a discussion on building an infection prevention team within your facility. The HAI Team will discuss available resources and opportunities to support infection prevention measures and design an effective team. Topics will include information on Project Firstline education and training materials, available certification and credentials, and a walkthrough of an infection prevention-themed Escape Room.
PRESENTERS: Darlene Cray, Abigail Dulin, MPH, Annika Williams, NH DHHS HAI Program
LATE-MORNING SESSION
NH Professionals Health Program
​
The New Hampshire Professionals Health Program (NHPHP) is a nonprofit organization, independent of other medical organizations and the State of New Hampshire. NHPHP provides peer assistance services for NH-licensed chiropractors, dentists, dieticians, licensed alcohol and drug counselors, mental health practitioners, midwives, nurse licensees, optometrists, pharmacists, physicians, physician assistants, podiatrists, psychologists and veterinarians who are experiencing difficulties with substance abuse and addiction, psychiatric and/or behavioral health concerns, stress/burnout, work-related conflicts or professionalism concerns that are self-recognized or have come to the attention of an employer or licensing board.
​
NHPHP provides intake assessments, treatment referrals, and monitoring when indicated, as well as recovery documentation, education, advocacy and support. NHPHP believes that early intervention and treatment offers the best opportunity for a successful outcome and for preventing a health issue from becoming a work issue. NHPHP is both free and confidential as required by law or regulation.
PRESENTER: Molly Rossignol, DO, NHPHP
AFTERNOON SESSION
SurveyLIVE! - LIVE
Certified Facility Survey Team
Licensed Facility Survey Team
​
Surveyors from both the Survey & Certification Survey Team and the Licensed Facility Survey Team will be on hand to talk about the latest survey updates, trends, and what lies ahead
​
SPEAKERS: DHHS Surveyor Teams