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Mid-Morning Breakouts (1.0 CEUs)
9:50a - 10:50a
 
What Happens When You Only Have 60 Seconds?
 
Donna Beaudin, OTR, MBA, NHA, CHC
Home Health Foundation

On September 13, 2018, the Home Health Foundation in Lawrence, MA found itself in the middle of gas explosions in the Merrimack Valley. This session will discuss the agency’s preparedness and response to the emergency and will emphasize the criticality of a

solid Continuity of Operations Plan in order to provide care while reacting to widespread emergency events. This session will share lessons learned from the experience and ongoing after action efforts.

Following this presentation, participants will be able to:

  • Explain CMS’ Emergency Preparedness Rule requirements.

  • Describe the Home Health Foundation’s experience during response to the gas explosions, including ongoing efforts.

  • Apply the lessons learned by the Home Health Foundation to increase their organization’s preparedness.

  • Describe the importance of a Continuity of Operations Plan for sustaining operations and employee/patient safety.

Donna Beaudin is the Vice President of Quality, Compliance and Risk and the Vice President of the Aide Division for Home Health Foundation. She is an occupational therapist who has 30 years of experience in clinical care, program development, healthcare operation management, healthcare quality oversight, risk management, survey readiness and corporate compliance.

 

Ms. Beaudin has been tasked with development and execution of the Emergency Management Plan spanning three states for the family of agencies that make up Home Health Foundation.

 

Ms. Beaudin has a MBA in Healthcare Administration from New England College.

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WTHDTASF: What the Heck Does That Acronym Stand For?
A Review of Legal Terminology in the Long-Term Care Setting and Other Important Legal Updates.
 
Jason Gregoire
Sheehan, Phinney, Bass , & Green

This interactive session addresses common legal terms, acronyms, and jargon that arise in the long-term care setting and aims to provide explanations and clarity around these often-confusing concepts.  This session also covers other important long-term care legal updates and developments. Attendees will have ample opportunity to ask questions and participate in this interactive session.

Jason’s health care practice consists of advising providers of all types on regulatory, corporate, contracting, licensing, billing, reimbursement, risk management, privacy, employment, and patient care issues. He has a wealth of experience in health care regulatory matters including HIPAA, HITECH, 42 CFR Part 2, Stark and Anti-Kickback, EMTALA, Medicare, and Medicaid. He assists providers in responding to government investigations of health care fraud and abuse. He also procures guardianships over incapacitated persons, pursues collection of overdue accounts, assists long-term care facilities with transfers and discharges, drafts facility admission agreements, consents and policies, reviews managed care and payor contracts, and represents individual practitioners before their licensing boards such as the Board of Medicine and Board of Nursing.

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I (don't) Want A New Drug:
Non-pharmacological Approaches to Improve Resident Quality of Life
 
Gail Cushing, Genesis-Applewood Center
Ray Mailloux, Bedford Nursing & Rehab
Roxie Severance, RS Consulting

With staff shortages, caregivers need to maximize the impact of their interactions with residents and find innovative ways to reduce resident anxiety, soothe pain, and improve resident compliance with ADLs.  Learn about innovative programs being used in NH long-term care facilities that do not involve pharmaceutical prescriptions.  Learn how weighted dolls have made a difference at one facility, weighted wraps and shawls have benefitted another, and how to maximize the benefits of the Music & Memory program.

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"New Hampshire 911, How can we help you?"
 
Derick Aumann
New Hampshire Department of Safety

The New Hampshire Bureau of Emergency Communications e911 answers emergency calls for the entire state regardless from where in the state the call originates. The Bureau uses The Medical Priority Dispatch System from Priority Dispatch Corporation in Salt Lake City, Utah to process over 100, 000 requests for medical aid per year, including those from nursing homes and rehabilitation facilities.

A healthcare professional may experience frustration when they dial 911, as they are interrogated in the same manner as a layperson caller and possibly delayed returning to patient care.

This breakout session will explain how the 911 system in New Hampshire works, provide a look into the protocol used for callers from nursing, rehabilitation and long term care facilities and provide some information you will be able to take back to your staff to improve their experience when calling 911 in New Hampshire.

We will end with a question and answer period.

 

Derick Aumann is the medical supervisor for the NH BEC e911 and is a registered paramedic with 30 years of service.

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