Managing When No One Wants To Work

 

Ralph Peterson

 

Ralph discusses what it is like to work in a field that no one wants to work in; Housekeeping. From first-hand experience he shares tips and techniques for conquering difficult management scenarios. The Keynote is upbeat, motivating and surprisingly funny; considering the topic of leadership.

 

 

Ralph Peterson has been hiring, promoting and training managers in one of the toughest management fields there is: Housekeeping. “Housekeeping management is not like managing in any other field,” he tells prospective managers. “Anyone can manage staff that love their jobs, went to school for it and have always wanted to be whatever it is they are being. That’s not the case in housekeeping. No one wants to be a housekeeper.” Peterson is a Syndicated Columnist, Professional Speaker and Author of the book, Managing When No One Wants to Work: Lessons of Leadership from an Executive Housekeeper. Peterson brings more than 20 years of experience in senior management, organizational development and human resources, all in one package. He has consulted to a wide variety of industries, large and small, always brings to the table a practical approach, sound advice, and a great sense of humor. Additionally, Peterson is an Examiner for the Quality Award through the American Health Care Association (AHCA) and a Regional Director for Healthcare Services Group, the largest housekeeping/laundry management services company in the United States that serves the long-term care industry.