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Wound Care Management and Prevention in the SNF, LTC, and ALF Settings
Michelle Bricker, APRN, FNP-BC, CWS - Nurse Practitioner, Wound Specialty,
Elliot Center for Wound Care and Hyperbaric Medicine at River’s Edge, Elliot Health System

Patients in all settings present unique challenges in wound care and prevention. We will examine these challenges and review wound types and treatment options, highlighting the benefits of an interdisciplinary approach. In addition to promoting wound prevention, expedited healing, and increased patient comfort, we will review the facility benefits of a comprehensive wound care program.

 

Participants will:

 

** Examine the goals and challenges in treating wounds in the SNF, LTC and ALF settings.

** Discuss wound types and treatment options, individualizing to patient unique cases.


** Review the benefits of interdisciplinary approach to wound healing and prevention.

 

Michelle Bricker, MSN, APRN, FNP-BC, CWS graduated from the University of New Hampshire, with a Master of Science in Nursing with a Family Nurse Practitioner degree, a Doctorate Certificate in Cognate College Teaching, and holds a Bachelor of Science degree in Nursing from Rivier College in Nashua, NH. She is board certified through the American Nurses Credentialing Center as a Family Nurse Practitioner.   Michelle is a Certified Wound Specialist as a Diplomate with the American Board of Wound Management with more than 10 years of experience in providing wound care management across the age spectrum in outpatient, acute care, SNF, and long term care settings.   She has taught in the BSN program of study at the University of New Hampshire.  Michelle is an active member of the AANC, NHNPA, AAWC, ABWM, and ANA.

It’s More than a List of Questions: Using the Quality Award Criteria as Your Roadmap to Excellence!
Courtney Bishnoi & Rita Kadonoff -
American Health Care Association - National Association for Assisted Living (AHCA/NCAL)

This session may last until 12:15p.  1.5 CEUs will be offered.

 

This session will turn some common assumptions about the Quality Award program upside down by illustrating how embracing the program criteria can help your organization achieve its goals and deliver value.  A common misperception is that the right time to explore the criteria in detail is when you feel ready to begin preparing an award application.  In fact, there is no better roadmap to help guide an organization looking for a proven approach to improve performance and wondering where to begin.   Wherever you are in your quality journey, there is no time like the present to get to know, love and apply the criteria! Research shows that the program criteria, based on the Baldrige Performance Excellence Program, add value for organizations that use them- Silver and Gold recipients perform better than others on a number of quality, survey and business outcomes. The criteria also align with CMS’ Quality Assurance/Performance Improvement (QAPI) framework. Both frameworks utilize a systematic approach to organizational performance and focus on leadership, responding to staff and customers, and demonstrating results. With the QAPI regulations pending, this is a great time to get to know the program’s resources and prepare for the regulatory future. In this fun and interactive session, participants will learn about the Quality Award program and understand how the criteria can be applied and used as a quality improvement methodology in their own organization.

 

Participants will learn:

 

** About the AHCA/NCAL National Quality Award Program criteria.


** How the criteria can be applied and used as a roadmap to guide quality improvement efforts.

** Practical ideas about how they can begin to apply the criteria to their own organizational systems and processes.
 

Courtney Krier Bishnoi joined the American Health Care Association (AHCA) and National Center of Assisted Living (NCAL) in 2008. She serves as the Director of Quality & Quality Award Program.

 

In that role, Courtney overseers the AHCA/NCAL National Quality Award program, a progressive program based on the Baldrige Performance Excellence criteria that recognizes quality performance in member organizations. Under Courtney’s leadership, the program has expanded significantly, both in scope and size. The program receives nearly 1,000 applications per year, and has increased it’s recognition by stakeholders and policy makers as an important distinction of quality. In addition to being responsible for the program operations, Courtney serves as staff liaison to the Board of Overseers, a 12-member board responsible for governing the program, and the Board of Examiners, an evolving group of 200 volunteers responsible for reviewing Quality Award applications.

 

Before joining AHCA, Courtney served as the Award Program Coordinator at the American Society of Hematology (ASH), managing a number of medical grant-based award programs. Courtney received her Bachelors of Arts (BA) from the University of Arizona in 2006 with a major in Communications and a minor in Business.

 

Ruta Kadonoff, MA, MHS, is Vice President of Quality and Regulatory Affairs with the American Health Care Association (AHCA). AHCA represents more than 12,000 for- and not-for-profit nursing homes, assisted living residences, and facilities for the care of people with intellectual and developmental disabilities. 

 

Ms. Kadonoff has worked in diverse organizations across the aging services field over the past 20 years in policy, research and practice.  Prior to joining AHCA, she was with the US Department of Health and Human Services, specializing in aging and long-term care policy issues. She also previously served as the Deputy Director of The Green House Project, a national program to transform the model of person-centered long-term care.

 

Ms. Kadonoff holds a Master of Arts degree in the Management of Aging Services from the Erickson School of Aging Studies at UMBC and a Masters of Health Science degree in Health Policy from Johns Hopkins University.

 

 

Managing in the Millennium
Ralph Peterson - Healthcare Services Group

Organizations today employ people from a wide range of diverse cultural, social and generational perspectives. In this seminar we explore these differences and learn how to get our employees, regardless of age, gender or national origin, to work together successfully.

 

 

Please see Keynote for Ralph's bio.

Late-Morning Breakouts (1.25 CEUs)

10:45a - 12:00n (12:15p)

Moving into and living in a nursing can be a stressful and fear provoking for anyone and can be even more difficult for those that have the additional burden of a history feeling unwelcomed, invisible, discriminated against or even worse physically violated.   For our lesbian, gay, bisexual and transgender (LGBT) Elders experiences of discrimination and mistreatment have, in many cases, contributed to a long-standing distrust of the health care system and have affected their health in profound ways.

 

This session will explore how we as healthcare providers create an environment where LGBT Elders feel safe, secure and included in their new homes or transitional care units.

 

Kate Waldo is Genesis HealthCare’s Therapeutic Recreation Specialist for the Northeast Division where she partners with over a hundred centers to create environments that support well-being and meaningful engagement.  From 2007-2013, Kate Waldo worked with The Green House Project first, in her role as an Organizational Culture Change Specialist at PHI and then as a Project Guide.  She was a primary developer of educational tools and implementation resources for The Green House Project. She was a lead educator of Coaching and Core Team education and supported open and operating Green House projects.  Additionally, while at PHI she provided in-house consulting and education to nursing homes, home health and other long-term care providers who were seeking to grow a culture that ensured quality of life, quality of care, and quality of jobs for all who live and work there.

 

Kate started her career in healthcare as a Director of Recreation and Assistant Administrator of a Skilled Nursing Facility and an Executive Director at Hearthstone Alzheimer Care.  Kate has developed and delivered national, state and local educational programs focused on implementing person-directed care, respectful work environments, self-managed work teams, coaching supervision, peer mentoring and inclusion for LGBT Elders. 

 

Darlene Cray has been a Regional Long-Term Care Ombudsman with the State ofNH Office of the Long-Term Care Ombudsman for the past 10 years. In this role she has served a dual role; providing Advocacy for elders who live within Long- Term Care settings and as the Statewide Certified Ombudsman Volunteer Program Coordinator. Prior to serving in this role Darlene worked in various positions for 23 years within Nursing Home, Assisted Living and Home Care settings. In addition to her role as a Long-Term Care Ombudsman Darlene assists with the facilitation of Seniors Aid New Hampshire, is a member of the NH LANE and has been a Senior Examiner for the American Health Care Association Quality Awards for the past 4 years. Darlene is also one of the founders of the NH Culture Change Coalition and is a previous member of the NH Quality of Life Committee. Darlene has been involved with the Culture Change movement on a professional level since the early 1990's. She is an Eden Alternative Associate and Certified Eden Alternative Educator. As an educator, Darlene has received certification from the Eden Alternative to offer the following: the Eden Associate, Dementia beyond Drugs, Eden Apprentice and Eden At Home Trainings. In addition, Darlene has provided speaking engagements and workshops on a local, statewide and national level.

 

 

Creating a Safe Space for LGBT Elders
Kate Waldo - Genesis Healthcare
Darlene Cray - Office of the Long Term Care Ombudsmen
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