8:30a OPENING KEYNOTE - for ALL!

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The 11 Things You Can Control Every Day of Your Life
Cat Selman, The Cat Selman Company 

We all know how it feels to lose control of our day. A resident has "issues" before you can even get into the door of the facility. Staff members have left messages on your voice mail and notes all over your desk. Families feel that you were hired "just for them..." And that's just at work!! What about when you get home? Feel like the world is spinning out of control? Ever said, "It's just out of my hands...?” Those thoughts can result in doubts about your abilities as a caregiver, devalue your worth as a person, foster a lack of confidence in your skills as a professional and just plain "wear you out!" Whatever the events happen to be, there is little we can do to prevent them from occurring. However, we should realize that there are some things in life that we CAN control. We can prevent life's little diversions from completely derailing us day after day. This session will offer guidance and recommendations for exercising techniques to regain "control" of your life and work.

10:00a - 12:00n Breakout - Owners, Corporate/Regional Teams, Administrators, Directors of Nursing 

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In the Ninth, Two Men Out & Three Men On:  PRESSURE!
Molly Rossignol, MD - NH Professionals Health Program (NHPHP)
Michael Porter - NH Office of Professional Licensure & Certification (OPLC)

The pressure is rising in long-term care.  Pressure to perform duties well, pressure to care for residents with increasing acuity, pressure to keep costs down amid inflation and rising wages, pressure to cover shifts.   Recognition of when that pressure is reaching the tipping point for a team can’t just lay with the leadership team, but with all team members.  This session will outline how you, as leaders, can build a team that can withstand the pressure, help team members who are struggling, and improve organizational culture.  Leaders will learn about signs of individual and organizational burnout, strategies for prevention, and strategies for de-pressurizing the team.   You will learn about resources available to help team members prevent crisis and how to approach and assist team members who have had a crisis event/incident, what licensure and legal ramifications those actions may have, and how your organization and the individual can recover and return to their career after.