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Sessions List

8:30 AM

10:00 AM

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OPENING KEYNOTE

Change of Pitcher: Some of you may have heard from me that our keynote speaker was "on the field" during this year's big NFL Championship game.  Our planned keynote is not able to present for us this year due to a family medical emergency.  We wish him and his family well and look forward to welcoming him at a future conference!​Luckily, another Free Agent was available and we've signed him for the day!  

JERALD COSEY


J.Cosey, a seasoned and licensed Healthcare Facility Administrator (HFA), is passionately dedicated to revitalizing healthcare professionals navigating the challenging terrain of their emotionally demanding roles. With over a decade of hands-on experience in healthcare leadership, Jerald leverages real-life anecdotes and examples to forge meaningful connections with his fellow peers.

10:10 AM

11:40 AM

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Workforce Insights: Data & Discussion

All long-term care providers are grappling with the questions of what will attract new employees and what increases employee retention. This panel of presenters will present both personal insights and fact-based data to help attendees understand the motivations of long-term care employees that they can use in making workforce decisions within their organization. Panel presentations include:
* Data from the Vermont Health Care Association (VHCA) and Vermont Business Roundtable Research and Education Foundation (VBR Foundation) statewide study to better understand what drives LNA recruitment, satisfaction, and retention.
* Data from NH Needs Caregivers & Healthcare Heroes in the Making Programs
* What motivates caregivers to choose LTC?
* What values do caregivers have in common that draw them to LTC?
* How do we need to adjust our businesses to attract and retain the newer generation(s) of caregivers?
YOU are a part of this panel too! Panelists will be asking pointed questions to elicit feedback and ideas that will generate dialog to spur additional insight.

10:10 AM

11:10 AM

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Behavioral Health: The Challenge to Care Well

Long-term care providers are largely unprepared to care for residents with serious mental illness, addictions, and complicated psychosocial circumstances. Quality care begins with understanding how the disease affects the resident’s ability to live their best life. This session explores the growing population of long-term care residents living with mental health challenges and the tools necessary to quality care.

10:10 AM

11:10 AM

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Honoring Advance Directives in LTC

Advance Directives are an important tool that guide the providers and families in making decisions about caring for residents in a way that follows the resident's wishes. This session discisses the Advance Directives and challenges that can arise while providing care. Topics discussed include:
* A resident has lost capacity and has an old advance directive
* Staff relationship with resident family/DPOAH
* Conversations with family members and DPOAH about care decisions
* Partial Capacity and decision making
* Goals of care conversations – What Matters Now and What does a good day look like?
* The Dartmouth Dementia Directive
* Where are the forms? AD/PDNR/POLST?
* What if the resident needs to be transferred?
* Life review/legacy conversations

11:15 AM

12:15 PM

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Behavioral Health: Who Are You? Assessment and Care Strategies

Person-centered care strategies rely on a solid understanding of the clinical issues impacting the resident, as well as the intangible elements of mood, perception, and outlook. Successful intervention relies on interest, creativity, and tenacity. This session offers common sense approaches to achieving quality care and quality of life.

11:15 AM

12:15 PM

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Unique Hospice Considerations in ALF Settings

Coming...

11:30 AM

1:30 PM

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TRADE SHOW & LUNCH

Meet Representatives from Businesses with Goods & Services who will help your organization gain efficiency and enhance the quality of life for your residents. LUNCH served after 12:30p - catered by KC's Rib Shack!

1:30 PM

2:30 PM

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PBJ – a Recipe for Success

Payroll Based Journal (PBJ) reporting is currently one of the most impactful SNF compliance, operations, and reimbursement areas. She session will help you deepen your knowledge in understanding the purpose and the requirements of the program, and gain insights into tested, practical approaches to reduce administrative burden and prepare your facility for the CMS PBJ audit, so you could maintain your staffing Star Ratings.

As a result of participation in the session, health care professionals will:

* Deepen their knowledge of the CMS regulatory requirements related to PBJ reporting and the established reporting process;
* Identify opportunities for optimization in SNF process and procedures for PBJ reporting, including administrative burden related to PBJ reporting;
* Learn proven techniques for strengthening of their organization’s regulatory compliance and maintaining state survey and CMS PBJ audit readiness;
* Gain insight into establishing management oversight over direct care staffing to maintain operational effectiveness (right people at the right place and right time);
* Increase understanding of current publicly available data and benchmarking impacting facility operations.

1:30 PM

12:15 PM

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Behavioral Health: The Joy of Living Well - Socialization and Productivity

Living your best life involves more than being clean, dry, and well-fed. Socialization and having a focus beyond passive entertainment are the elements of a quality existence for a population of increasingly younger residents who have a life yet to live as well as those challenged by cognitive decline. This session explores the evolving role of therapeutic activity in supporting mental health across this broad demographic.

1:30 PM

2:30 PM

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Comfort for hospice patients - Symptoms management at end of life

Caring for residents at the end of life presents unique challenges. This session will discuss evaluation of the residents at the end of their lives, discussion of symptoms and their management, and resources for caregivers, residents and their families. Participants will learn:

* Evaluation of hospice patients – Is patient comfortable?
* Discussion on common symptoms at end of life (EOL)- pain, dyspnea, terminal agitation, oropharyngeal terminal secretions, intractable nausea and vomiting…
* Nonpharmacological management of symptoms at EOL
* Pharmacological management of symptoms at EOL
* Deprescribing at EOL and Hospice E-kit

2:40 PM

3:25 PM

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SurveyLIVE! - Certified Facilities (SNF/NF)

Trends and Q&A with the CMS Certified Facilities Surveyor Team!

2:40 PM

3:25 PM

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SurveyLIVE! - Licensed Facilities (ALF/RC/SRC)

Trends and Q&A with the CMS Licensed Facilities Surveyor Team!

3:35 PM

4:30 PM

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CLOSING KEYNOTE

New Hampshire Health Care Association
5 Sheep Davis Road, Suite B; Pembroke, NH 03275

(603) 226-4900
info@nhhca.org
www.nhhca.org

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